The food / restaurant industry, which is one of the fastest growing industries, has always managed to keep up with technological advancements to meet the ever-changing demands of customers. The boom in mobile app development has helped restaurant companies with strong on-demand delivery services. Most fine dining restaurants, coffee shops, and take-out businesses are now living to invest in a smart Android or iOS app to increase their turnover overnight. Here are all the features that a restaurant business owner must incorporate in order for their application to be popular and user-oriented.

• GPS order tracking

Any of the on-demand food ordering apps won’t stick for a day if it doesn’t come with the location tracking feature via beacons or GPS. Foodies will always deliberately want to know how far away the point of sale is and how long it will take for the delivery person to reach them as soon as they confirm their order. The GPS tracking feature works for both ends. While customers can track the delivery route and the time it takes for the delivery executive to communicate with them, the latter can easily know the location of customers and follow the shortest route to deliver.

• Easy menu search

Since all restaurants make it mandatory to provide a menu card at each table or boldly display it at the front counter, it is a prerequisite for applications to have an easily obtainable digital menu card. It is crucial to allow users to choose the dishes or drinks they want from the batch and to order seamlessly in just a few taps. It is also imperative to incorporate the search option into the menu to allow customers to retrieve any item they wish to have and place an order.

• Geofencing to send push notifications

While geofencing is all about tracking all users who are near a specific store, restaurant establishments can take advantage of technology to gain an additional advantage for their business. They can send push notifications for personalized offers to specific audiences as soon as they approach the geofence.

• Mobile payment options

With any reliable feature to facilitate payments via credit / debit cards or mobile wallet, an app cannot survive any longer. You can lose many end customers who are not comfortable carrying cash or paying through a third party payment system. Therefore, it is always suggested to offer in-app payment options in addition to COD by integrating trusted gateways like PayPal, BrainTree, Amazon Pay, Apple Pay, etc.

• Reservation table

In addition to increasing daily takeout orders, such an app can simultaneously help owners increase their restaurant crowds. With the slot or table reservation feature, the app can allow users to reserve a table in advance and have an enjoyable dining experience amid crowds and congestion at peak times.

Quick summary

Food-to-order ordering apps are helping restaurant companies stand out clearly from the crowd by communicating with foodies anytime they need it. Therefore, getting a user-friendly application is at the moment the most prudent solution for most restaurant businesses.