What would you do if one day you discovered that your website’s account or profile in Google Analytics is no longer available or has been deleted? It happened to me ten days ago and I was blank when I realized that my website stats (data) are not available in my Analytics account. It was during the course of adding another user (as administrator) that I mistakenly deleted an account/profile of the primary user (administrator).

I googled to find the possible solution to recover the data but what I found is that once an account is deleted it will not be recovered and if a profile is deleted then google can be contacted to recover the data. Until then he wasn’t sure what he had deleted: a profile or an account. My worst fears were realized and a chill ran down my spine when I discovered that I had deleted an account and not a profile. I posted my problem on various forums like hundreds of others to get a solution. And I got a solution and got my deleted account stats back. So I got my account back.

First, the basic difference between a profile and an account (as most of us should know) is that a profile is created under an account. or an account can have one or more profiles. Once an account is deleted, all profiles within that account are also automatically deleted. Second, after an account is deleted, all administrators of that particular account will receive an email from the Google analytics team informing them of the account deletion, like the following:

We want to let you know that the Google Analytics account abc.com has been deleted by asdf.aab.com. Inform non-administrative users of this account that it has been deleted. Thanks for your cooperation.

Now the solution is:

If you’re an AdWords customer, you can rest assured that your account will be restored in no time. All you need to do is sign in to your AdWords account and click on the Analytics email support options. (this is what i had done)

You can also write to: “AdWords Support”

You can also post your problem on the forum.

http://www.google.com/support/forum/p/Google+Analytics/thread?tid=1b47f1608b93e735&hl=en

and you can also visit:

http://www.google.com/support/analytics/bin/request.py?contact_type=contact_policy

However, please note that during the time the profile was deleted, you will not see any data in the profiles.