The article explains the steps that can be taken to diagnose and resolve connection issues on the Netgear wireless router. The methods compiled here are simple and correct to date. It is strongly recommended that users follow the instructions carefully to avoid problems. This will eventually save them time and money that would otherwise be spent contacting Netgear router support.

Netgear wireless routers are known for their excellent wireless speed and performance. Despite that, these can create internet or wireless issues sometimes due to various reasons including recently made changes to computer or device settings, connection issues, and outdated drivers among others. The guide mentioned below will help you to scan and fix the connection issues on your own and without the help of Netgear technical support.

Instructions:

Power off all devices including computer, router and modem respectively in order and wait for a few seconds (20-30 seconds). Thereafter, turn them back on in the same order. Connect to the internet and check if the problem is fixed or not. This is the simplest and most widely used method of resolving common connection problems as it clears the existing configuration and starts a new connection.

If the above method didn’t solve your problem, please refer to this one. Update your router drivers by visiting the Netgear website. Check if there are any updates available to download for the drivers. If there are, download and install them. If prompted, reboot all devices. Also, run Windows Update and similarly download and install all the latest updates. Reboot the computer when prompted. Also update the firmware of the router.

First check whether you can connect to the Internet with a wired connection or not. Turn your wireless computer into a wired one by connecting the Ethernet cable to your computer and router. If the internet works on wired but not on wireless, you can follow any of these steps mentioned here. However, if the Internet is not connecting on the wired computer, then this can be considered as the root cause of the problem. Take corrective action to resolve this issue, and then proceed to the wireless connection issue. One of these steps includes checking the cables, etc. whether these are firmly placed or not. These should not be broken or damaged, which may be causing your connection to drop repeatedly. If all is well from you and you still cannot connect, contact your Internet Service Provider (ISP).

Log in to the router interface (you will be prompted to make a wired connection to log in) and review the settings. To do so, open your internet browser and type ‘192.168.2.1’ (without quotes) in the address bar. Hit the Get into on the keyboard to continue. When prompted for login credentials, enter it and press Get into again. Review the settings and, if necessary, modify them. For example, assign or change SSID, channel numbers, mode, WEP or WPA security key and/or access point, etc.

If you recently made changes to your computer, undo them by restoring the computer to an earlier point in time when everything was fine. It should resolve the issue caused by the changes.

Additional tips:

If you are using Windows XP with Service Pack 1 (SP1), upgrade to SP2 or SP3. It is highly recommended to update to the latest SPs to avoid wireless connection drop issues.