High accuracy

Professional transcription services simply offer more accuracy in their transcriptions compared to an amateur transcription company. However, this doesn’t necessarily mean that an amateur company can’t get the job done; it may not be consistent.

For example, if you have an important academic, business, or medical transcription to do, do you think now is the right time to cut costs and try to save money?

Of course not, it is always better to have professionals who do the job right the first time: the money will more than pay for itself in the future.

Fast answer

Nothing in the world is more frustrating than waiting too long for a transcription service. Depending on your industry, you can get quality transcripts in as little as 24 hours.

If you are working directly with a client who is completely dedicated to you; they can deliver the transcript even sooner, without sacrificing accuracy!

Amateur transcription companies may say they can deliver at a specific time, however; when it comes down to it, they won’t deliver on time.

The reasoning? Amateur transcription companies are often one-man shows with one person receiving multiple orders. So if there is a customer who may be paying more or has more business potential, they may be pushed aside in favor of that other business customer.

Not all hobby companies do this; however, it is more prevalent among them than professional transcription services.

extra services

You want a transcription service that can do it all. For example, Portiva.com has the following in addition to its standard transcription service for the medical, academic, general business, and media industries:

• Notification services – This is great as you will be notified if a patient or client has accepted or declined an appointment.
• Answering Services – If you are always busy, you can ask the person to call the transcription service and they will take the required information and notify you through the medium of your choice.
• call recording – If you are in the publishing, legal, or business industry, then you may want to consider recording your calls; specific calls are simply too important to forget.

It’s simply impossible for a hobbyist or one-man operation to keep up with the demands of a growing business, so it’s always best to choose a professional transcription service.